Agreement to Terms

These Terms of Use constitute a legally binding agreement between individuals accessing or using this website and LAC Recovery, a third-party matching service operating in Los Angeles, CA. By accessing this website, calling the helpline number, or using any services provided, these Terms of Use are agreed to in their entirety.

If these terms are not agreed to, access to this website and services must be discontinued immediately. Continued use of the service constitutes acceptance of these terms and any future modifications.

Important Notice

This is a third-party matching service, not a treatment center. All treatment centers receiving calls through this service are paid advertisers. No physical office location is available for visits.

1. Service Description

Third-Party Matching Service

LAC Recovery operates exclusively as a third-party matching service. Services provided include:

  • Connecting individuals seeking addiction treatment with appropriate treatment facilities
  • Providing information about various treatment options and facilities
  • Assessing individual needs to recommend suitable treatment centers
  • Facilitating initial contact between individuals and treatment facilities
  • Offering consultation services to help navigate treatment options

Not a Treatment Facility

LAC Recovery does not operate treatment facilities, provide medical treatment, offer therapy services, or deliver direct addiction treatment of any kind.

This service exists solely to connect individuals with third-party treatment centers that have independent operations, staff, and treatment programs.

No Physical Location

This service operates remotely from Los Angeles, CA. No physical office location is available for in-person visits, consultations, or walk-in services. All interactions are conducted via telephone, email, or electronic communication.

2. Paid Advertiser Disclosure

Critical Disclosure

All treatment centers receiving calls or referrals through this service are paid advertisers.

Advertising Relationships

Compensation is received from treatment facilities for the following services:

  • Call Routing: Calls are routed to treatment centers that pay advertising fees
  • Referral Generation: Treatment facilities pay fees for referrals generated through this service
  • Lead Provision: Contact information may be shared with paying treatment centers
  • Advertising Services: Treatment centers pay for visibility and promotion through this platform

Call Routing Practices

When calls are placed to the helpline number displayed on this website:

• Calls may be routed directly to specific treatment facilities that are paid advertisers

• Calls may be answered by representatives working on behalf of paid advertiser treatment centers

• Multiple treatment centers may be contacted on behalf of callers, all of which are paid advertisers

• Treatment facility recommendations are influenced by advertising relationships

No Commission-Based Placement

While treatment centers pay advertising fees for calls and referrals, no commission is received based on which specific treatment facility is ultimately selected by the caller. The choice of treatment center remains with the individual seeking treatment.

3. No Medical Advice or Professional Services

Not Medical Professionals

Personnel are not licensed medical professionals, therapists, counselors, or healthcare providers. No medical advice, diagnosis, or treatment recommendations are provided.

Informational Purposes Only

All information provided through this service is for general informational purposes only and should not be considered:

  • Medical advice or recommendations
  • Professional healthcare guidance
  • Diagnosis of medical conditions
  • Prescription of treatment methods
  • Substitute for professional medical consultation
  • Emergency medical services

Consultation with Healthcare Providers

Individuals are strongly encouraged to consult with qualified healthcare providers, physicians, or licensed medical professionals before making any decisions regarding addiction treatment, medical care, or health-related matters.

Emergency Situations

Medical Emergencies

This service is not equipped to handle medical emergencies. In case of medical emergency, overdose, or life-threatening situation, call 911 immediately or proceed to the nearest emergency room.

4. User Obligations and Responsibilities

Accurate Information

Users agree to provide accurate, complete, and truthful information when:

  • Contacting the service via phone or online forms
  • Describing medical conditions, substance use history, or treatment needs
  • Providing contact information and personal details
  • Communicating with treatment facilities through this service

Prohibited Conduct

Users agree not to:

  • Provide false, misleading, or fraudulent information
  • Use the service for any unlawful purpose
  • Harass, threaten, or abuse service personnel or treatment center staff
  • Attempt to gain unauthorized access to systems or data
  • Interfere with the operation of the website or services
  • Use automated systems (bots, scrapers) to access the website
  • Violate any applicable local, state, or federal laws

Age Requirement

This service is intended for individuals who are 18 years of age or older. Individuals under 18 should have parental or guardian consent before using this service.

Responsibility for Treatment Decisions

The ultimate decision to enter treatment, select a specific facility, and follow treatment recommendations rests solely with the individual seeking treatment and their healthcare providers.

This service provides information and facilitates connections but does not make treatment decisions on behalf of individuals.

5. Limitation of Liability

No Liability for Treatment Outcomes

LAC Recovery shall not be held liable for any outcomes, results, or consequences related to treatment received at facilities recommended through this service.

Third-Party Facilities

Treatment centers are independent third-party entities. LAC Recovery is not responsible for:

  • Quality of care provided by treatment facilities
  • Medical outcomes or treatment results
  • Actions or omissions of treatment center staff
  • Facility operations, policies, or procedures
  • Billing practices or financial disputes with treatment centers
  • Licensing, accreditation, or regulatory compliance of facilities
  • Injuries, damages, or adverse events occurring at treatment facilities

No Guarantee of Admission

No guarantee is provided that any individual will be admitted to any particular treatment facility. Admission decisions are made independently by treatment centers based on their own criteria, availability, and policies.

No Guarantee of Results

No representation or guarantee is made regarding:

  • Success rates of treatment programs
  • Recovery outcomes or long-term sobriety
  • Effectiveness of specific treatment methods
  • Insurance coverage or payment acceptance
  • Wait times or immediate availability at facilities

Limitation of Damages

To the maximum extent permitted by law, LAC Recovery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Use or inability to use the service

• Treatment received or not received at any facility

• Reliance on information provided through the service

• Unauthorized access to or alteration of transmissions or data

• Statements or conduct of any third party on the service

Maximum Liability

In no event shall LAC Recovery's total liability exceed the amount paid by the user to LAC Recovery, if any, for accessing the service during the twelve (12) months preceding the claim.

6. No Warranties and Disclaimers

Service Provided "As Is"

Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

No Warranty of Accuracy

No warranty is provided regarding:

  • Accuracy, completeness, or reliability of information provided
  • Quality or suitability of recommended treatment facilities
  • Uninterrupted or error-free operation of the website or services
  • Security of data transmission or storage
  • Results obtained from using the service

Disclaimer of Treatment Center Quality

While efforts are made to connect individuals with reputable treatment facilities, no warranty or representation is made regarding:

  • Licensure or accreditation status of treatment facilities
  • Qualifications of treatment center staff
  • Compliance with healthcare regulations
  • Safety or effectiveness of treatment programs
  • Maintenance of appropriate standards of care

Disclaimer of Warranties

All warranties, express or implied, are expressly disclaimed, including but not limited to:

  • Warranties of merchantability
  • Warranties of fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties arising from course of dealing or usage of trade

7. Intellectual Property Rights

Ownership

All content, materials, and intellectual property on this website, including but not limited to text, graphics, logos, images, design elements, and software, are the property of LAC Recovery or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

A limited, non-exclusive, non-transferable license is granted to access and use this website for personal, non-commercial purposes only. This license does not include any right to:

  • Reproduce, distribute, or publicly display website content
  • Modify, adapt, or create derivative works
  • Use content for commercial purposes
  • Remove copyright or proprietary notices
  • Transfer or sublicense rights to others

Restrictions

Users agree not to:

  • Copy, reproduce, or download website content except as necessary for personal use
  • Use automated systems to scrape or collect data from the website
  • Reverse engineer or attempt to extract source code
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Use website content on other websites or in networked environments

8. Changes to Terms of Use

Right to Modify

These Terms of Use may be modified, updated, or changed at any time without prior notice. Changes become effective immediately upon posting to this website.

Notification of Changes

When significant changes are made to these Terms of Use, notice may be provided by:

  • Updating the "Last Updated" date at the top of this page
  • Posting a notice on the website homepage
  • Sending email notifications (if contact information has been provided)

Continued Use

Continued use of this website or services after changes are posted constitutes acceptance of the modified Terms of Use.

These Terms of Use should be reviewed periodically to stay informed of any changes. If modified terms are not acceptable, use of the service must be discontinued.

9. Governing Law and Jurisdiction

Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions.

Jurisdiction and Venue

Any disputes arising from these Terms of Use or use of this service shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California. By using this service, exclusive jurisdiction and venue in these courts is agreed to.

Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Use or the service provided, parties agree to first attempt to resolve the dispute through good faith negotiation before pursuing formal legal action.

Class Action Waiver

To the extent permitted by law, any dispute shall be brought on an individual basis only and not as part of any class or representative action. The right to participate in a class action lawsuit or class-wide arbitration is waived.

10. Indemnification

Users agree to indemnify, defend, and hold harmless LAC Recovery, its affiliates, partners, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Use or misuse of this website or services
  • Violation of these Terms of Use
  • Violation of any rights of any third party
  • Violation of any applicable law or regulation
  • Information or content submitted through the service
  • Treatment received at any facility recommended through this service

11. Severability and Waiver

Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

Failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

12. Entire Agreement

These Terms of Use, together with the Privacy Policy, constitute the entire agreement between users and LAC Recovery regarding use of this website and services, superseding any prior agreements, communications, or understandings, whether oral or written.

The Privacy Policy is incorporated by reference and can be reviewed at: Privacy Policy

13. Contact Information

Questions, concerns, or inquiries regarding these Terms of Use should be directed to:

LAC Recovery - Addiction Treatment Helpline

Location: Los Angeles, CA

Phone: (424) 478-5995

Note: This service operates remotely with no physical office location available for visits. All communications are conducted via phone or electronic means.

Inquiries will be responded to within a reasonable timeframe. For urgent legal matters, "URGENT - Legal Matter" should be included in the subject line or mentioned at the beginning of the call.

14. Acknowledgment and Acceptance

By Using This Service, You Acknowledge That:

• These Terms of Use have been read and understood in their entirety

• This is a third-party matching service, not a treatment facility

• All treatment centers receiving calls through this service are paid advertisers

• No physical location is available for in-person visits

• No medical advice or professional healthcare services are provided

• Personnel are not licensed medical professionals

• Treatment outcomes are not guaranteed

• Liability is limited as described in these terms

• These terms may be modified at any time

• These Terms of Use are agreed to and accepted

Questions About These Terms?

For questions, clarifications, or concerns regarding these Terms of Use, contact the service directly. Assistance is available 24 hours a day, 7 days a week.

All calls are completely confidential